Return & Refund

If you are not 100% satisfied with your purchase, simply return it for a full refund. You can return your purchase within 14 working days from the date of receipt of your purchase.

All items purchased on line through  anacardia.asia  are returnable except for products  which have been indicated as non-returnable . We will pay the return shipping costs if the product is defective or the return is a result of our error. If the item is returned for any other reason you are responsible for the return shipping costs. No returns will be accepted after 14 working days from the date of receipt of your purchase. 

The product(s) will be inspected upon receipt. All returns must be in good condition and all original packaging (including invoice) must be in place for full refund to be issued. No refund will be issued if the product shows signs of use. Our guarantee does not cover accidental damage or wear of product caused by customer. Once we have received your return at our warehouse, we will credit you in the same manner as your original payment within 14 working days of receiving the returned item. For payments by cash, we will need your bank name and account number to effect the refund. 

2.0 Return Address

Please return your purchase to the following address:

Anacardia Sdn Bhd
F-3-16, IOI Boulevard 
Jalan Kenari 5,
Bandar Puchong Jaya, 
47170 Puchong, 
Malaysia 
+603 873 2610

We are always here to help, if you have questions, please email to  anacardiamalaysia@gmail.com   or call us at  +6016 370 6108 .